PRIVACY POLICY
- Home
- Privacy Policy
PRIVACY POLICY
At Himalayan Cornerstone Coffee, we respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use and protect your information when you visit or make a purchase from our website. eAt Himalayan Cornerstone Coffee, we respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
- Personal information : Name, email, phone number, shipping and billing address, payment details.
- Non – Personal Information : Browser type, IP address, pages visited and other anonymous usage data.
2. How We Use Your Information
- To process and fulfill orders
- To communicate with you about your order or inquiries
- To improve our website and customer service
- For marketing ( only if you opt-in)
3. Data Protection
We implement security measures to protect your personal data from unauthorized access. All payment transactions are encrypted.
4. Sharing of Information
We do not sell or rent your personal data. We may share data with trusted third parties. All payment transactions are encrypted.
5. Your Rights
You can request access, update or delete your personal data by contacting us at ( add email address of Himalayan Cornerstone Coffee)
6. Changes to policy
We may update this policy periodically. Updates will be posted on this page with a revised effective date.
REFUND POLICY
We take great pride in the quality of our coffee beans. If you are not satisfied, here’s how we handle refunds :
- Damaged/ Incorrect Products : If your item arrives damaged or incorrect, notify us within 48 hours of delivery. We will offer a full refund or fee replacement.
- Returns : Due to the perishable nature of our products, we do not accept returns once the product is delivered.
- Non- Delivery : If your order is lost in transit or undelivered we will either resent it or issue a full refund.
Please contact us at (add email of Himalayan CornerStone) with your order details and any relevant photos for assistance.